Voter ID Assistance Volunteer Training

Please contact the course administrator to sign up for this course.

Welcome to the VoteRiders Voter ID Assistance Learning Management System (LMS)! The goal of this platform is to provide you with structured support as you embark on your journey as a voter ID assistance volunteer. This page will guide you through the core processes of our work and give you the opportunity to self-assess along the way!

Welcome & Program Overview

Zendesk Basics

In this module, you’ll learn how VoteRiders uses Zendesk as our core case management system for providing voter ID assistance. You’ll gain hands-on familiarity with navigating Zendesk, managing cases, creating tickets, and maintaining data integrity, which is critical to ensuring voters receive timely & accurate support.

Lessons

Introduction to Zendesk Getting Started in Zendesk