Volunteer Onboarding: Start Here

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Getting Set Up

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Four things stand between you and a shift. None of them take long.

By the end of this lesson you will be able to…

  • Complete the four setup steps
  • Enrol in Fundamentals
  • Book a first shift

The four steps

  1. Complete the background check. It is standard and takes about a week.
  2. Set up your case-system account with a hardware key or authenticator app.
  3. Complete Voter ID Assistance Fundamentals and earn your certificate.
  4. Book a shadowing shift. You will observe, not run cases.

After that

Once you have shadowed once, you are cleared for solo intake with escalation support. Most volunteers take a second shadowing shift anyway, and we recommend it.

How long until I am useful?

About three weeks, most of which is the background check running in the background while you take Fundamentals. The training itself is roughly five hours.

Start now

The Fundamentals course is the next step. It takes about five hours and ends with a certificate.


Key takeaways

  • Background check, account, Fundamentals, shadow shift
  • Roughly three weeks end to end